Terms

Terms of Use

Terms governing the AXOS marketing site and hosted demo, how AXOS is delivered as an engagement, AI-specific acceptable use, and your responsibility for classifying the risk of each use case you deploy.

1. Scope and the engagement model

These terms govern your use of the AXOS marketing website and the AXOS hosted demo environment operated by ScotiTech Solutions Limited ("ScotiTech", "we"). Sections 1–3 and 9–14 also set the baseline for how AXOS is delivered to customers.

AXOS is delivered as a scoped engagement, not a self-serve SaaS subscription. A production deployment is governed by a signed Order Form and Master Services Agreement, the Data Processing Agreement at /dpa where ScotiTech processes personal data on your behalf, and the Acceptable Use Policy at /acceptable-use. Where those documents conflict with these terms, the signed documents prevail.

In a self-hosted deployment the software runs on infrastructure you control. You are the sole controller of the data inside it, you operate the environment, and ScotiTech’s role is limited to licensing, implementation support, and the support tier you have purchased. In a hosted demo or managed service, ScotiTech processes data on your behalf under the DPA.

2. Access and registration

Access to the hosted demo requires a verified business email address and acceptance of these terms. Demo credentials are personal to the recipient, expire 14 days after issue, and must not be shared.

You are responsible for the accuracy of the information you provide and for any activity carried out using your credentials or within an environment you operate.

3. Acceptable use

You may use the demo environment to evaluate AXOS for a legitimate business purpose. You must not use the demo to process personal or sensitive data of third parties, attempt to bypass access controls, exfiltrate the underlying system, or interfere with other users.

The detailed Acceptable Use Policy at /acceptable-use forms part of these terms and applies to the demo and to production deployments alike.

4. AI-specific acceptable use

AXOS includes AI features that generate text, summaries, classifications, and suggested actions from content you supply and from a model you connect. AI output can be wrong, incomplete, out of date, or reflect bias in the underlying model or data. You must not rely on AI output as the sole basis for a decision that has a legal or similarly significant effect on a person without meaningful human review.

You must not use AXOS AI features to: generate content that is unlawful, defamatory, or infringes third-party rights; profile individuals on the basis of special-category or sensitive data without a lawful basis; make or support decisions about eligibility for employment, credit, insurance, housing, education, or essential services without the human oversight and transparency that applicable law requires; carry out social scoring, real-time remote biometric identification in public spaces, or emotion inference in workplaces or education; or attempt to extract model weights, training data, or system prompts from a connected model.

You are responsible for the models you connect to AXOS, for the terms of your contract with the model provider, and for ensuring that the content you send to a model is content you are entitled to send. AXOS does not itself send your content to any model you have not configured, and does not use your content to train, fine-tune, or evaluate any model.

5. Your responsibility for use-case risk classification

AXOS is a general-purpose deployment platform. The risk profile of any given use of AXOS is determined by what you use it for, on whose data, and with what consequences — not by the platform itself. You are responsible for classifying each use case you deploy against the laws that apply to you, including without limitation UK and EU GDPR, the EU AI Act, sector rules (for example FCA, PRA, NHS DSPT, HIPAA, SRA), and any local equivalents.

Where your classification places a use case in a category that attracts additional obligations — for example a high-risk AI system under the EU AI Act, or automated decision-making under GDPR Art 22 — you are responsible for meeting those obligations. AXOS provides logging, human-oversight hooks, end-user transparency features, and technical documentation to support you; it does not discharge the obligations on your behalf. Our EU AI Act statement and framework mappings are linked from /trust-center.

You must carry out, and keep current, any Data Protection Impact Assessment or equivalent risk assessment that applicable law requires for your use case. ScotiTech will provide the platform-level inputs described in our DPIA support note at /dpa on request.

6. Intellectual property

The AXOS name, logo, software, and documentation are owned by ScotiTech or its licensors. These terms do not transfer ownership of any of the foregoing to you.

You retain ownership of content you submit and of output generated from your content. By submitting content to the marketing site or demo you grant ScotiTech a limited licence to use it strictly to operate the service you requested.

7. Confidentiality

Non-public information shared between you and ScotiTech during procurement, security review, or evaluation is treated as confidential and used only for those purposes.

8. Service availability

The marketing site and hosted demo are provided on a best-effort basis. Production deployments are covered by the availability and support terms in the signed engagement documents.

We may modify, suspend, or discontinue the marketing site or hosted demo at any time, with reasonable notice where practical.

9. Disclaimer

The marketing site and hosted demo are provided "as is" for evaluation purposes. They are not intended for production workloads or for processing personal or sensitive data of third parties. AI output is provided without warranty of accuracy, completeness, or fitness for a particular purpose.

10. Liability

To the maximum extent permitted by applicable law, ScotiTech is not liable for indirect or consequential damages arising out of your use of the marketing site or hosted demo, or out of decisions you make in reliance on AI output. Nothing in these terms excludes liability that cannot be excluded by law. Liability for production deployments is governed by the signed engagement documents.

11. Suspension and termination

We may suspend or revoke demo access for conduct that breaches these terms or the Acceptable Use Policy. Termination of a production engagement is governed by the signed documents, including data return and deletion provisions in the DPA.

12. Governing law

These terms are governed by the law of Scotland. Any dispute will be subject to the exclusive jurisdiction of the Scottish courts, unless mandatory consumer protections require otherwise. Signed engagement documents may specify a different governing law.

13. Changes

We may update these terms from time to time. The effective date at the top reflects the latest version. Continued use of the marketing site or hosted demo after a change indicates acceptance of the updated terms.

Effective: 21 August 2026